Rating: 6.5/10 . However, their website makes it look like the final sale items are easily returnable. It took them over a month to issue a refund after they received my returning item. We may modify or cancel the Service or any of its features without notice. This amount will be deducted from your merchandise refund. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! Sounds like a company that doesnt believe in their qualities. Can I have my parcel redirected to a different address? My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. To initiate this process, buyers must scan the QR code found on their package to get started. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Shop our selection today for on-trend looks youre sure to adore. Contact with customer support was quick which I am extremally happy about! There is no mention of sustainability or ethics regarding Selfie Leslies clothing on the website either. Hi Michelle, we're sorry that you are not 100% satisfied. They have some really cute stuff, and I love that they display the reviews for each item. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. The general amount for the duties and taxes is approximately 20% of the dollar amount of the merchandise. Please generate your return label within 14 days of receiving your order. Will never buy from them again. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. | T&C'S Get 10% off on your first order. However, other shoppers do adore Selfie Leslie and its styles despite the higher prices. Any original shipping and handling fees are non-refundable. You may opt-out of the Service at any time. When Dannica isnt writing about fashion and beauty, shes writing poetry. They answered all my questions, we're timely, very informative about my dress questions, return, new order. If you have other questions regarding duties and taxes in your country, please contact your local customs office. | T&C'S The item I want is sold out or no longer available -- what do I do? I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. All shipping and handling charges are non-refundable, except for defective or damaged products. At this time, the brand does not provide complimentary return delivery, as a fee of $10 will be deducted from your refund. I returned another dress because it was just poorly constructed. They helped me with return labels and a refund. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. If a court decides that applicable law precludes enforcement of any of this paragraphs limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. Send us an email and we'll help you with this matter. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. Voice your opinion today and hear what 541 customers have already said. Customer support answered really fast and gave me a solution! I received a letter that said that they tried to deliver. These bottoms are sexy and oozing with allure and glamour, and can be worn with almost anything. A tracking number will be provided to you via email once your package has shipped from our warehouse. But it is very far from truth. Gorgeous gorgeous girls deserve the best wardrobe. How long will it take for me to receive my order in the US? So you end up getting a lot less back then what you originally paid for the item. Selfie Leslie offers a 30-day return policy. It is the customer's responsibility to read and understand the return policy before placing the order. For instance, I found several discount codes on the brands website. Do you agree with Selfie Leslie's 4-star rating? I purchased 3 dresses here and had to have help returning one. Need to exchange? All returns remain the responsibility of the purchaser until received by Selfie Leslie. Constructed with layered mesh to provide a dreamy silhouette, this number can be re-worn time and time again after the ceremony. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. 629k Followers, 355 Following, 11.3k Posts - See Instagram photos and videos from SelfieLeslie.com (@selfie_leslie) selfie_leslie. We couldnt find any information about who owns Selfie Leslie or who the CEO is, which was a bit weird. You are responsible for maintaining and promptly updating account information for accuracy and completeness. What can Selfie Leslie do if the package is lost? Fortunately, the brand is quite active in addressing buyer grievances. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. See our Shipping Page for more details! Exchanges are FREE! Customer service is TERRIBLE. Shop Online or at any of our 900+ retail stores! The Floating By Plunging Neckline Mesh Overlay Midi Dress Sage costs $100 in total. If the package was lost or stolen, you can get a refund from the carrier since our packages are insured. My package said it was returned to sender and unfortunately the item was out of stock. Both prices and availability of such products sold on Selfie Leslies website are subject to change without prior notice. All International Orders(Outside USA) areFINAL SALE. Were sorry to hear that your order was canceled! Obviously, its considered a more formal take on afternoon brunchingwhich is why I recommend wearing this number for fancy restaurants and occasions only. This was our first experience with Selfie Leslie, but it definitely not be our last!! Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. You and One & Only Collective Inc. expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement, which shall be governed by, interpreted, construed, and enforced per the Federal Arbitration Act and, where applicable, the laws of the State of California. To ensure your order is shipped first before all other standard orders, we recommend purchasing the expedited handling option. Each party, in consideration of the fact that there shall be an arbitration which is binding and final, agrees to waive any claim for punitive and exemplary damages and seek only compensatory damages in such proceeding. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I've made a return, will you refund my delivery charge? International orders do not qualify for return/exchange. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". I'm in love with selfie clothes.Excellent quality, every dress in the most flattering cut in the world. Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. There is a fee for returning an item UNLESS request for store credit. All rights reserved. Very responsive and super helpful. With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. 2023 Trustpilot, Inc. All rights reserved. Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! Message and data rates may apply. I wouldve never thought I would be this obsessed. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. Thank you for visiting www.selfieleslie.com. They were really kind and wonderful also. Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . The return process was smooth. For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. At Leslie's, we take pride in the quality of our products.